Terms & Conditions

1. Acceptance of terms

By accessing or using this website, you confirm that you accept these Terms & Conditions and agree to comply with them. If you do not agree, please do not use the website.

2. Use of the website

You agree to use this website lawfully and not to:

• use it in any way that breaches applicable laws or regulations;
• attempt to gain unauthorised access to the website, its servers, or connected systems;
• introduce malicious code, or disrupt or impair the website's operation;
• copy, reproduce, or exploit website content for commercial purposes without our written consent.

3. Services and proposals

Information about our services on this website is provided for general guidance and does not constitute a binding offer. Any engagement with Luuma is governed by a separate written service agreement that sets out scope, fees, and deliverables.

4. Intellectual property

All content on this website — including text, graphics, logos, the Luuma name and brand, and design — is owned by or licensed to PT Luuma Analitika Indonesia and is protected by intellectual property laws. You may not use it without our prior written permission.

5. Third-party links and products

This website may link to third-party websites and products, including our SmartOCR product at https://smartocr.my.id. Those properties are governed by their own terms and policies, and we are not responsible for their content or practices.

6. Disclaimer

This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not guarantee that the website will be uninterrupted, error-free, or free of harmful components.

7. Limitation of liability

To the maximum extent permitted by law, PT Luuma Analitika Indonesia shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of, or inability to use, this website.

8. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we handle personal data.

9. Changes to these terms

We may revise these Terms & Conditions at any time. The current version will always be published on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated terms.

10. Governing law

These Terms & Conditions are governed by the laws of the Republic of Indonesia. Any dispute arising from them shall be subject to the exclusive jurisdiction of the competent courts in Indonesia.

11. Contact us

For questions about these Terms & Conditions, contact PT Luuma Analitika Indonesia at hello@luuma.io or +62 21 1234 5678.